Trillions Odor (“we”, “us”, “our”) operates trillionsodor.com (the “Site”). This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the rights you have over it. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
Trillions Odor is a trading name operating an online store selling car fragrance diffusers and refill packs. For any privacy enquiry, contact us at info@trillionsodor.com.
2. What personal data we collect
We only collect the data necessary to process your order and run our store:
- Order data: your name, email address, phone number, billing address and UK delivery address, collected securely through our payment provider (Stripe) when you complete checkout.
- Order contents: the products, quantities and fragrance selections in your basket, so we can fulfil your order.
- Basket data: your shopping basket is stored locally in your own browser (localStorage) so you can return to it. This never leaves your device until you choose to check out.
- Technical data: basic information such as browser type and the pages you visit, used only to keep the Site working and secure.
We do not collect or store your card or payment details. All payment information is handled directly by Stripe, our payment processor, on their secure, PCI-DSS-compliant pages.
3. Why we use your data (lawful basis)
- To fulfil your order (contract): we use your name, address and order details to deliver your products.
- To process payment (contract): your order is passed to Stripe to take payment securely.
- To provide customer care (contract / legitimate interest): to confirm your order, respond to queries and resolve issues.
- To keep the Site secure and working (legitimate interest): basic technical data helps us maintain and protect the Site.
We do not use your data for profiling or sell it to third parties. We do not send marketing emails unless you have explicitly opted in.
4. Who we share your data with
- Stripe: our payment processor, to take payment securely. Stripe processes your card details under their own privacy policy.
- Delivery couriers: only the information needed to deliver your order (name and delivery address).
- Hosting and infrastructure providers: who host the Site and process orders, under appropriate confidentiality obligations.
We only share data where necessary to fulfil your order, where required by law, or with processors acting on our behalf under contract. We never sell your personal data.
5. How long we keep your data
We keep your order data for as long as necessary to fulfil your order and meet our legal and tax record-keeping obligations (typically up to six years for tax records). Your basket data is stored only in your browser and is removed when you clear your browser storage.
6. Your data protection rights
Under UK GDPR you have the right to:
- Be informed about how we use your data
- Access the personal data we hold about you
- Have inaccurate data corrected
- Have your data erased in certain circumstances
- Restrict or object to how we process your data
- Request data portability
- Withdraw consent at any time (where we rely on consent)
To exercise any of these rights, email info@trillionsodor.com. You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk if you are unhappy with how we handle your data.
7. International transfers
Your data is processed primarily in the United Kingdom. Where any processor operates outside the UK, we ensure appropriate safeguards (such as UK International Data Transfer Agreements) are in place to protect your data.
8. Children’s privacy
Our Site is intended for adults. We do not knowingly collect data from children under 16. If you believe a child has provided us with data, please contact us and we will delete it.
9. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it was last revised.